• Please check the images and description carefully.
• If your original item doesn't look 100% the same as our image shows, that means our item might be the compatible one. In case this occurred, kindly provide us with a photo of your keyboard and laptop model on WhatsApp.

We are committed to providing our customers with high-quality products and exceptional customer service. Our warranty policy aims to protect your purchase and provide you with peace of mind. Please review the following warranty policy for products available on our website:

Warranty Coverage:

1. Brand New Products: Vary
2. Refurbished Products: Vary

Check Warranty:

1. Used Products: No Warranty (unless otherwise stated)
2. Warranty Limitations: Warranty coverage applies only to defects or malfunctions in the product that occur during the warranty period. The warranty is void if the seal is broken, the device is opened, or the product is physically damaged. No replacements for any warranty claims, except for death on arrival or not turning ON, and returned within six days of the invoice date.
3. Warranty Claims: To initiate a warranty claim, please contact our customer service team. Send the product to our service center address in No.10, New Sumudu Bazar, Old Maharagama Road, Maharagama for all service/warranty-related issues.
4. Warranty Assistance: Our customer service team is available to assist with any warranty-related issues. For your convenience, we can arrange a pick-up service for your item, but courier charges will apply.
5. Repair or Replacement: Upon receiving the product, our technical team will assess the issue and attempt to resolve it remotely if possible.
6. Invoice Retention: Please retain the invoice to claim the warranty.
7. By offering a comprehensive warranty policy, we aim to provide our customers with confidence in their purchases and ensure their satisfaction. If you have any questions or concerns regarding our warranty policy, please feel free to contact our customer service team for assistance.

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